Job Description

• Responsible for the daily room inventory management process. Actively monitor group blocks to determine rooms availability for sale. Determine hotel weekly and long range rooms' forecasts. Establish daily walk-in rates, and communicate to hotel staff on daily pricing strategies
• Work closely with corporate revenue support teams, hotel sales and hotel management to establish and implement pricing, yield, and selling strategies for the hotel, based on market factors and company guidelines.
• Responsible for leading the daily revenue meeting and generating necessary reports for the meeting.
• Review and approve all group proposals with Sales and/or General Manager. Collaborate with Sales Department on group rates.
• Monitor competitor strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management. Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency.
• Assist with the annual hotel budget development and ongoing results analysis.
• Provide training to Reservations and Front Desk staff on the reservations sales process, upselling and/or negotiating techniques. May provide related systems training as needed.
• Promote teamwork and quality service through daily communication/briefings and coordination with other departments. Key departmental contacts include all hotel departments.
• Interact with outside contacts:
  • Guests - to ensure their total satisfaction
  • Corporate Revenue - to develop and implement support teams' strategies
  • Other contacts as needed (Professional organizations, community groups)
• Perform other duties as assigned.

• Previous experience in Revenue Management in New York City as a Revenue Manager or Analyst is required.
• 2 plus years hotel management experience is required.
• Previous IHG systems experience preferred.
• Must speak and write fluent English.
  
  
  
  

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